About Our Flooring Store in San Rafael, CA

Welcome to City Carpets Carpet One Floor & Home located in San Rafael, CA, your go-to expert for all things flooring. We are honored to be part of North America's largest flooring cooperative, providing an extensive selection of wool carpeting, hardwood, laminate, luxury vinyl flooring, custom area rugs, remnants, and more. But what truly sets us apart is our unwavering commitment to customer education, satisfaction, and service.

Our inspiration stems from the desire to redefine the floor shopping experience. Traditional flooring stores can be overwhelming, leaving customers to sift through countless options without much guidance. We've designed our business to be different, providing unique tools that offer a hands-on exploration of flooring possibilities. From our carpet selection center to our innovative cushion selector, we aim to help you visualize the perfect flooring choices for your home.

We’re here to support everyone on their floor buying journey from new homeowners to local businesses to contractors seeking exceptional quality and services. We know that each client’s flooring tastes and preferences vary greatly and our selection caters to those diverse needs.

As a proud member of the World Floor Covering Association (WFCA), we ensure our practices align with the highest industry standards. Our president Leigh Bakhtiari leads the local WFCA chapter, so we're uniquely positioned to deliver a world-class flooring experience. Her involvement solidifies our commitment to excellence, ensuring we stay ahead of industry trends to deliver the best to our customers. 

In addition, we like to be involved in our San Rafael community and are proud supporters of Building for America’s Bravest, a non-profit organization that provides custom-designed smart homes for the catastrophically injured. These homes are awarded to veterans in partnership with the Stephen Siller Tunnel to Towers Foundation and aim to allow returning heroes to live more independently.

We understand that our success lies in your satisfaction. Therefore, our approach to customer service extends beyond the point of purchase. We believe in walking you through every step of your flooring journey, offering our expertise, ensuring the best installation, and providing after-sale support.

We keep our fingers on the pulse of the ever-evolving flooring industry to ensure we’re always offering you the best. This commitment is reflected in our continuous participation in industry events and training, ensuring we're up-to-date with the newest trends and tech in flooring.

At City Carpets Carpet One Floor & Home, our mission is simple: to offer you superior products, exceptional service, and the best flooring experience. Visit our showroom in San Rafael, CA to see the difference today!